What if you are locked out of your information? (MS Money canceled)

asoliverez's picture

A couple of days ago I got the news that MS Money is being cancelled. Of course, there were a lot of blogs with speculations about what the current users would do. BTW, some of those users are not even a month old, people who bought a product and now are suddenly noticed that the product will be cancelled. What happens with users who kept their financial information in that same product all this time?

One detail that struck me was that Intuit, the privative competitor of MS Money, mentioned they have a program to migrate the users to Intuit, but it will only work with files up to 10K transactions. As an example, my KMyMoney is 3 and a half years old and it has about that number. MS Money has been in the market since 1991. There are probably thousand of users who will depend on the whim of two companies, one which has just cancelled an unprofitable product, and the other which will try to get as many new customers as it can, at a price, of course. Once again, users will be held hostage and demanded a ransom to continue to have access to their own data.

Myself, I keep an old file of MS Money where I used to track my finances before migrating to Linux. I didn't export it at that time, and I don't have a Windows nor Money sitting around anymore, so I haven't had the chance to import it into KMyMoney yet. Too late now, I guess.

As free software developers, I think we have to work hard on ensuring not only the freedom of the source, documentation, and so on, but also of the information generated by the application. It has to be made available to the users, so that they do what they see fit with it, even if that includes switching application because this one is not the coolest, fastest or prettiest. We have an obligation to work with other application developers to make our formats as interoperable as possible, and avoid format lock-in as hell. That's what free stands for, not the price tag.

Comments

So what?

I have to admit I havn't read the story about it.

But is there anything that would prevent the current version of the Windows software from working? Does it have activation that would prevent it from being installed on a new computer? Can't it export to some common format to import into Quicken or some other program?

It seems like they're only canceling the online service, which is why "cloud storage" is stupid.

asoliverez's picture

online services and activation are being canceled

the online services are being canceled too, and since this version requires activation, you will be probably prevented from installing on another computer, or reinstalling when you have to wipe out and reinstall your windows in 6 months. Anyway, the point is that you can only open that data with MS Money. If anything happens to it, you are effectively locked out of your information. That is the problem.

MS Money Europe

I was in that situation a little while ago when MS cancelled MS Money sales in the UK (admittedly it was only a few months of trial). I moved back to Linux, KDE and GNUcash after that. But, back to the point, I agree, freedom of information and the ability to retrieve your own personal information from tools is possibly the most important part of free software.

It is a shame that so many people do live to the whims of these companies - you often find that document transmission needs to be in MS Office format :( As is the case for one of my clients. At least there is basic free software functionality to read those formats, even if it is not perfect, I suppose.